Terms
The short version, and where the long one lives.
This page covers using the website. The agreement that governs an actual subscription is a separate document signed with the property, because a contract between two businesses should be read and signed rather than accepted by scrolling past it.
This website
Reading these pages
- What is here is information
- Nothing on this site is an offer or a binding quotation. Figures marked indicative are exactly that, and the confirmed price for a property is the one we put in writing for it.
- Screenshots are invented
- Every property, price, cover count and guest name shown in a product screenshot on this site is fictional. Any resemblance to a real hotel’s figures is coincidence.
- The one named property
- Where a real customer is named, they are named with their agreement, and only facts they have agreed to are stated.
- Our marks
- The Experience 360 name, mark and the material on these pages belong to us. Other companies’ names and marks belong to them and appear only to describe what they are.
- Availability
- We try to keep this site up and we do not promise it will never be down. It is a website.
The service
How a subscription works
A plain summary. The signed agreement is what governs, and it says all of this in more words.
- Per property, per month
- A base plan and the add-ons switched on for that property. Not per room, not per order, not per member of staff.
- Your data stays yours
- The property is the controller of its guests’ data. We process it to run the service and for nothing else. It is not used to train models and it is not sold.
- You can take it with you
- Content, catalogue, guests, orders and bookings can be exported on request in a readable format, during the agreement and when it ends.
- Turning something off
- An add-on you stop paying for stops being offered; the data behind it is not deleted, and switching it back on returns you to where you were.
- Ending it
- Notice periods are in the signed agreement. There is no exit fee and no clause designed to make leaving expensive.
- What we are responsible for
- Running the service as described and keeping guest data where we said it is. We are not responsible for the accuracy of the content a property enters about itself — a price typed wrong is a price typed wrong.
Law
Which law, and where
MPiFY is established in Malta, and these terms and any agreement we sign are governed by Maltese law, with the courts of Malta having jurisdiction — unless a signed agreement with a property says otherwise, in which case that agreement wins.
Nothing here limits any right you have that cannot be limited by agreement, including your rights as a data subject under the GDPR.
“A contract between two businesses should be read and signed, not accepted by scrolling past it.”
Questions
Ask before signing
If something in the agreement is unclear or does not work for your property, say so before you sign rather than after. Write to hello@mpify.com. We would rather change a clause than argue about one later.